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Case Management System for Courts

The SBC Case Management System ('CMS') for Courts is an advanced integrated court management system that automates the majority of the courts administrative and case flow management activities.

This process begins from case initiation through case management and case tracking to case disposal. The CMS for Courts provides reliable real time information to both registry staff and judicial officers.

Whilst comprehensive in its functionality, the CMS for Courts is also a flexible software package. This allows the CMS for Courts to account for the inevitable changes that the court will face in the years ahead in a cost-effective manner.

The CMS is highly user configurable and has many options and features that allow the CMS to be adapted to the requirements of most court environments.

The CMS core package has been designed and developed by a team who have worked extensively within the legal environment. SBC is committed to the ongoing research and development to improve and enhance the features that the CMS offers.

The key functional areas of the CMS are as follows:

Case flow management - includes automated workflow for cases, overdue tasks and automatic scheduled on cases due.

Case Initiation ability to create new cases and instant workflow which ensures that all relevant details for the case is completed when a case is initiated. SBC software contains the flexibility to replicate most standard application forms and provide users with a systematic process for lodgement, including minimal data entry.

Practice and Procedure Module the facility for recording standard practice and procedures for the court.

Party and Party Representatives Profiling - the facility to record details of name and address changes, lists of associated cases and file notes relevant to a party or party representative. Once a contact has been recorded in the system, their details will be available to interface with one or many cases without the need to re-key the information each time.

Calendars, Diaries, Task Lists and Scheduling facility for managing listings for applications, hearings and daily, weekly and monthly calendars for members, interested parties and legal representatives.

Judicial Officer Processing - facility to assist processing officers in the management of cases and application processing, including the generating of documentation such as orders and notices of decisions.

Document Management - the capability to record all correspondence both received and generated by the court in relation to a case such as correspondence in, correspondence out and file notes. All correspondence can be emailed to other staff members and is automatically registered in the integrated document management system ('DMS'). Full document version tracking is included in this module.

Reporting - a management and statistical reports to suit legislative and ministerial requirements for a number of different courts and tribunals. Each system contains specific tailored management reports as well as standard statistical measures. Ad Hoc reporting is also available as a module.

Results of listings, orders and judgments - a facility to record all decisions and reasons produced by the court. The standardised order facility provides the facility to search for existing orders and/or generate orders directly from the system with case details from the case record.

Appeals a facility for recording details and scheduling Appeals.

Alternative dispute resolution methods for recording alternative dispute resolution (including automatic workflow).

Criminal and Fines the solution includes methods for recording details of alleged criminal activity and associated outcomes and fines applicable to the case.

File tracking - the system provides a file tracking facility, which tracks where a physical file may be located. This facility can be integrated with most standard bar scanning systems reducing the number of misplaced files.

Security the Case Management System for Courts includes integrated security including profile based user security, database level security, encryption, access protection and the facility for System Administrators to maintain security on cases by type, owner or other details as required.

On line public searching and portal an additional module which can be added to the CMS for courts system to allow the public or authorised lodgement and publication of CMS details, including the submission of Applications, Appeals and tracking outcomes of these submissions.

SBC recognises that different courts whilst similar in may practices and procedures often differ in their approaches to case management. With this in mind SBC implemented a design structure within the CMS that allows the CMS to be customised or adapted in a cost and time effective manor so that the exact functional requirements of the relevant court can be met.

For further details of SBC's Case Management System for Courts please contact SBC at info@sbcit.com.au or at your local SBC office Contacts Page.

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