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Hosting Benefits

SBC provides dedicated Hosting Services through our Sydney and Brisbane data centres and we currently have over 10,000 users who connect to an SBC hosted solution each business day.

The SBC Hosted Services allows for all client SBC software to be provided through our secure web site. SBC Hosting Services provides a tailored computing environment on a centrally located, secure, high performance system within SBC data centres that are located in Sydney and Brisbane. SBC data centres are owned and operated by SBC to ensure that confidentiality, security and privacy is maintained at all times.

All SBC software runs using encrypted SSL 128 bit encryption to ensure security of data, and SBC software runs a zero client solution so middleware or software such as Citrix is not required.

Our hosting environment allows for SBC systems to run in a true web browser environment using commercial grade relational databases. SBC hosted solutions allow our clients to take advantage of a total information technology solution with a single point of service delivery that also eliminates the up front capital cost of hardware and operating system architecture that the acquisition of such software applications normally entails.

The key benefits of a SBC Hosting Services are:

  • SBC provide guaranteed Service Level Agreement up times for the availability of the System with penalties provisions.
  • The SBC Hosted Service provides a low cost and low risk but highly secure web application portal for our clients.
  • Provides a lower cost of upgrade to SBC's standard web applications and hence ensures that our clients have compatibility with SBC's standard web applications and receive timely and regular updates.
  • Eliminates the need for the purchase of additional hardware and operating system software by the client.
  • Reduces the administration costs associated with the software.
  • Reduced support costs as the SBC Hosted Services allows SBC staff to directly investigate and resolve problems.
  • Eliminates the need for SBC to deal with the customer's IT department, avoiding unnecessary duplication and delays to providing release and support services.
  • Legislative upgrades can be deployed immediately to the SBC software that runs on SBC Hosted Services, rather than having to visit the customer site and arrange installation times.
  • If a Customer has new locations or jurisdictions that are required to have access to SBC software then this can be arranged within minutes simply by typing in the internet address of the SBC claims rather than arranging for installation of the software.
  • SBC staff can provide immediate support services using SBC Hosted Services rather than having to wait for a client IT department to provide remote or on site access (a process that can take hours or even days).
  • The SBC Hosted Services is monitored 24x7 to ensure guaranteed uptime availability.
  • The SBC Hosted Services provides for three distinct environments, production, test and training.
  • SBC Hosting Services are fully compliant with ISO 27001 Information Security Standard.

For further details as to how SBC Hosted Services can benefit your organisation please email us at info@sbcit.com.au or contact us Contacts Page.

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